New Zealand Certificate in Business (First Line Management) (Level 4)

New Zealand Certificate in Business (First Line Management) (Level 4)

New Zealand Certificate in Business (First Line Management) (Level 4)

Gain the technical skills and knowledge directly relevant to leading teams and achieving workplace objectives. Develop the interpersonal and emotional intelligence skills necessary for managing relationships within a workplace environment. Become a dedicated, professional practitioner with a qualification that is highly regarded by employers.

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Key Details
SIT Online
Qualification:
Certificate
Level:
4
Credits:
60
Duration:

17 weeks full-time

Up to four years part-time

Study Modes:
Distance Learning
Dates:

2027 Intake 1: 09 February to 04 June - Applications Close 26 January 2027

2027 Intake 2: 15 March to 09 July - Applications Close 01 March 2027

2027 Intake 3: 14 June to 08 October - Applications Close 31 May 2027

2027 Intake 4: 16 August to 10 December - Applications Close 02 August 2027

Fees:

Zero Fees Scheme

International Fees

$100 per credit

 

Unsure which one is for me? Check Fees Eligibility Check my options

 

     

For New Students to this Programme of Study:

Please undertake 4 papers to complete this programme.

BSNS4401 BUSINESS ENVIRONMENT

BSNS4402 TEAM LEADERSHIP

BSNS4403 MANAGING TEAMS

BSNS4404 SETTING AND MEETING OBJECTIVES

The purpose of this qualification is to provide Aotearoa New Zealand with people who can lead effective teams and manage workflows to achieve team and/or entity objectives, when employed in first line management roles.

Graduates of this qualification will be able to:

  • Lead teams and manage workflows in an effective and ethical manner, in accordance with nga kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.
  • Manage workflows in an operational context to achieve team objectives.
  • Assess actual and/or potential issue(s) and respond appropriately to entity management to contribute to entity objectives.
  • Motivate a team to achieve the team's objectives and contribute to the entity's objectives.
  • Communicate to develop effective relationships with team members and stakeholders.
  • Promote an inclusive environment to value diversity for positive performance for the entity.
  • Apply leadership styles effectively in different environments.
  • Behave professionally and ethically and in a socially and culturally responsible manner, and apply personal and interpersonal skills to lead teams and manage workflows for the performance of the entity
     

BSNS4401 BUSINESS ENVIRONMENT

The aim of this course is to develop knowledge, skills and attributes to resolve factors that impact on a business entity and promote workplace relationships.

Internal factors

Resolution factors

Workplace relationships factors

BSNS4402 TEAM LEADERSHIP

The aim of this course is to develop knowledge, skills and attributes to lead effective teams.

Leadership styles

Communication factors

Behavioural factors

BSNS4403  MANAGING TEAMS

The aim of this course is to develop knowledge, skills and attributes to motivate a team and manage team workflow.

Team objective factors

Workflow management factors

BSNS4404 SETTING AND MEETING OBJECTIVES

The aim of this course is to develop knowledge, skills and attributes to manage workflow and address performance and workflow variation.

Workflow factors

Resource allocation factors

Staff factors

Graduates of this qualification may be employed in management roles such as a first line manager in a variety of business, cultural, or community contexts.

General Admission

To be admitted to this programme applicants must hold one of the following:

40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy

credits; or a recognised equivalent;

OR

New Zealand Certificate in Business (Administration and Technology) (Level 3) [Ref: 2452]; or New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) [Ref: 2453]; or New Zealand Certificate in Business (Introduction to Small Business) (Level 3) [Ref: 2454]; 

OR

a relevant qualification at NZQF Level 2 or above;

OR

a recognised equivalent

Special admission

Any akonga who is 20 years of age or older and has not reached the general admission requirements for their intended programme is eligible for Special Admission. Te Pukenga works with the akonga to ensure they are prepared for their intended programme.

Discretionary admission

Any akonga who is not yet 20 years of age and has not reached the general admission requirements for their intended programme may be eligible for Discretionary Admission. In assessing whether to grant Discretionary Admission, the delegated authority focuses on the applicant’s level of preparedness for their intended programme.

English language requirements

All applicants (international and domestic) for whom English or te reo Māori is not a first language need to provide evidence that they have the necessary English language proficiency required for the programme. International applicants are required to have an IELTS score of 5.5 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules.

Applicants must have access to a workplace environment to be able to undertake the various assessments. Therefore, this course is best suited for those currently in employment or those who will have access to a workplace environment that will allow them to complete the assessments.

Studying online at SIT

Once you are enrolled, your course materials, assessments and due dates will be available through Blackboard, SIT's online learning environment. You will have access to your course materials from the start date of your intake.

Students are required to use their SIT email for SIT Online communications. Once you have been accepted into a programme, you will receive an Important Information Booklet with guidance to help you get familiar with Blackboard.

Staying in contact with your Facilitator

During your intake, you can contact your Facilitator by email. Facilitators aim to respond within 2 working days.

Within the first 1-2 weeks of your intake, you need to email your Facilitator to confirm that you have started your studies. If you have not contacted your Facilitator or started your course by the end of the second week, you may be Faculty Withdrawn from the programme.

This may affect your future access to the Zero Fees Scheme, and you will still be responsible for Student Direct Material Costs.

Results and transcripts

After each intake, check your results through MySIT.

Once you successfully complete your programme, you will receive an official academic transcript, which will be posted to you.

If you're new to SIT Online, we also recommend reading the FAQs for more information about studying and enrolling online.

 

Study load

Full-time study 

For StudyLink purposes, the minimum study load considered full-time depends on the length of your intake:

  • 12–15 weeks: minimum 36 credits
  • 16–19 weeks: minimum 48 credits
  • 20 weeks: minimum 60 credits

Part-time study*

If you plan to study part time, consider your work, family and other commitments when choosing your study load.

As a guide, we recommend:

  • Working 37+ hours per week: up to 30 credits per intake
  • Working 20–37 hours per week: up to 45 credits per intake
  • Working fewer than 20 hours per week: up to 60 credits per intake

These are guidelines only. The right study load will depend on your individual circumstances.

*Your eligibility and maximum duration you have to complete your qualification part-time is subject to change, enquire to confirm.

How much study time should I allow?

As a guide, one credit is approximately 10 hours of study.

Use the Study Load Calculator to help work out a manageable study load based on your commitments.

 

Important enrolment information

  • All papers selected for an intake must be completed within that intake unless a transfer is approved. 
  • Online enrolment is completed year by year, and you can apply for multiple intakes in one enrolment.
  • You are responsible for enrolling for further study. Enrolment does not automatically roll over to the next year.

 

Cross credits and previous study

If you have completed relevant previous study or have applicable prior learning, you may be eligible for cross credit, credit transfer or recognition of prior learning.

See the SIT information on cross credits, credit transfers and recognition of prior learning for eligibility and application details.

If you have completed relevant previous study or have applicable prior learning, you may be eligible for cross credit, credit transfer or recognition of prior learning.

Check our current information on cross credits, credit transfers and recognition of prior learning for eligibility and application details.

Before you apply

Please read the Information on this page before starting your application. 
Your application will be assessed based on the information and supporting documents you provide.

Missing information or documents may delay your application.

Application checklist (once you click “Enrol”)

Before submitting your application, check that:

  • You have read the Programme Information on this page.
  • You meet the programme admission requirements.
  • You meet any entry requirements for the individual paper(s) you want to study.
  • You have selected your preferred intake(s), avoiding overlapping intakes.
  • You know how you intend to pay for your study.
  • If your organisation or employer is paying, you have an approved purchase order ready to attach. If they do not pay your fees, these will become your responsibility.
  • If applying for cross credit, you have completed the required cross credit form.
  • You have access to a computer, internet connection and software for creating electronic documents, such as Microsoft Word or OpenOffice.

For Level 3 programmes: You will be required by the Tertiary Education Commission to complete at least one literacy and one numeracy assessment as part of your studies.

New students

You will also need to:

  • Provide an active NSN in the name you are enrolling under. If you do not know your NSN, contact NZQA on 0800 697 296.
  • If you do not have an active NSN, provide verified identification in the name you are enrolling under.
  • If you are a New Zealand Resident or Permanent Resident, provide proof of residency.
  • Provide supporting academic documentation, such as your NZQA Record of Achievement, academic transcripts or certificates. These documents do not need to be verified.
  • If you do not have academic documentation, provide a comprehensive CV outlining your education and work experience.
  • Attach any other supporting documents required for the programme.

Zero Fees Scheme | What is the Zero Fees Scheme?

Under the Zero Fees Scheme, SIT does not charge tuition fees. You will still need to pay the applicable Student Direct Material Cost and a non-refundable administration fee.

The Student Direct Material Cost provides access to Blackboard®, SIT's online learning environment, and student support services throughout your study.

Who qualifies?

The Zero Fees Scheme is available to:

  • New Zealand citizens completing the full qualification.
  • Australian citizens, New Zealand Residents and Permanent Residents who will be living in New Zealand for the duration of their enrolment.

If you are not eligible for the Zero Fees Scheme, call 0800 748 257 to discuss your options.

Submit your application

Complete the online application and attach all required supporting documentation.

Before submitting, check that the information you have provided is complete and accurate. Missing information or documentation may delay the processing of your application.

Any additional documentation can be emailed to sitonline@sit.ac.nz.

What happens next?

  1. Application received
    You will receive an automatic email confirming that SIT has received your application. Processing may take up to three weeks. We will contact you sooner if we require additional documentation.
  2. Offer and invoice
    If your application is accepted, you will receive a conditional offer of acceptance, an invoice and payment instructions.
  3. Enrolment confirmed
    Once payment has been received, or you have selected an approved payment method such as Credit Card, Student Loan or Purchase Order, you will receive an Enrolment Confirmation Letter and Important Information Booklet.
  4. Get ready to study
    Closer to the start of your intake, you will receive a Time To Get Started Letter with the information, tools and guidance you need to begin your studies.

To satisfactorily complete the New Zealand Certificate in Business (First Line Management) (Level 4) (front line leadership) programme of study, and be awarded the New Zealand Certificate in Business (First Line Management) (Level 4) qualification the student must successfully achieve:

  • A minimum of 60 credits in accordance with the Programme schedule for the New Zealand Certificate in Business (First Line Management) (Level 4) programme of study.
  • The student will normally be expected to complete the New Zealand Certificate in Business (First Line Management) (Level 4) programme of study full-time over six months or part-time over four years.

This qualification builds on from:

  • New Zealand Certificate in Business (Administration and Technology) (Level 3) [Ref: 2452]
  • New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3) [Ref: 2453]\
  • New Zealand Certificate in Business (Introduction to Small Business) (Level 3) [Ref: 2454].

Graduates of this qualification may progress to:

  • New Zealand Diploma in Business (Level 5) with strands in Accounting, Administration and Technology, Human Resource Management, Leadership and Management, Marketing and Sales, and Project Management [Ref: 2459]
  • New Zealand Diploma in Business (Level 6) with strands in Accounting, Administration and Technology, Human Resource Management, Leadership and Management, Māori Business and Management, Marketing and Sales, and Real Estate [Ref: 2460]
  • other relevant industry qualifications at a higher level.

Assessments for this programme typically include essays, analytical business reports, question-and-answer assessments and practical assessments. There are no exams for this programme. The programme requires access to a business or organisational workplace. This could be:

  • Your current workplace
  • A family business
  • A voluntary organisation (church, playgroup, sports club etc.)

For more information on required and recommended textbooks for this course please refer to the textbook list here. 

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